OUR COMMITMENT TO YOU AND OUR WIDER COMMUNITY
We understand that you may feel concerned with recent news with regards to coronavirus (COVID-19). We are writing to assure you that we are committed to protecting our patients and wider community as we always have. We are closely following the COVID-19 situation as it evolves. The safety of our patients and our team is of the upmost importance.
I want to assure you that we have always been rigorous in our hygiene standards and follow the compliance of Center for Disease Control (CDC), World Health Organization (WHO), and Occupational Safety and Health Administration (OSHA). We will continue as always to use universal hygiene and sterilization methods to ensure a hygienic visit to our office.
Here are some additional proactive measures we are taking in our practice:
- Sanitizing of all touchpoints in the office including seating and workspaces, door handles, rails, restrooms and other commonly used services on an increased frequency using cleaning solutions certified to kill viruses.
- We will continue to monitor the situation, update our patients and community as well as limited all skin to skin contact (i.e. shaking hands).
- We have partnered with the Organization for Safety, Asepsis, and Prevention (OSAP) who are infection control experts who work directly with the CDC Division of Oral Health to ensure we implement the best practices. This includes promoting handwashing and healthy hygiene practices among our team and patients.
COMMITMENT FROM OUR PATIENTS
We as all patients, siblings of patients, parents/guardians of patients and their guests who have a fever, cough, symptoms of a respiratory infection or have been exposed to a person with COViD-19, the flu or any other communicable disease to please reschedule their appointment.
We also ask if you or anyone in your family has recently traveled to another country with large confirmed cases in the last 30 days, to please postpone your appointment 14 days from arrival back in the United States.
We have always taken our infection control and sterilizations procedures seriously. Patient and employee safety, sterilization, and infection control best practices has always been a top priority for our Practice.
If you have additional questions about the coronavirus, visit the Centers for Disease Control website. We look forward to continuing to serve our patients and community.
Respectfully,
Robert W. Johnson, DMD